Medical Weight Loss FAQ

TrimDoc is a physician-supervised telehealth practice offering medical weight loss, menopause care, and hormone health services, delivered entirely through virtual visits with licensed providers.

The clinical evaluation, ongoing follow-up, and provider relationship work the same way as in-person care, but every visit happens by video instead of in an office. TrimDoc does not operate a physical walk-in clinic.

No. You can book a consultation directly through Vagaro without a referral from another doctor.

TrimDoc offers three service lines: medical weight loss, menopause care, and hormone health. Your provider determines which, if any, apply to you during your consultation.

A consultation may be appropriate for adults interested in a physician-supervised approach to weight management. Whether a specific treatment is clinically appropriate is determined by a licensed provider during your evaluation, not by a self-assessment. See Medical Weight Loss for the full overview.

TrimDoc's telehealth services are intended for adults. Your provider will confirm eligibility factors, including age, during your evaluation.

If your provider determines that GLP-1 medication is not appropriate for you, they will discuss that with you directly and explain their clinical reasoning. Booking a consultation is a request for evaluation, not a guarantee of any specific treatment.

Yes. Tell your provider about any prior GLP-1 medication use, including what you took, how you responded, and any side effects — this history is part of your evaluation.

The core eligibility factors are similar for both medications, though your provider will also consider prior treatment response when deciding between them. See Semaglutide and Tirzepatide.

TrimDoc care is provided by licensed medical providers who evaluate your health history before recommending any treatment, and telehealth has inherent limitations — your provider will advise you if your condition requires in-person evaluation instead. See the full Medical Disclaimer.

Ongoing care typically includes periodic follow-up visits so your provider can monitor your response, review side effects, and adjust your plan as needed.

GLP-1 medications are not recommended for anyone with a personal or family history of medullary thyroid carcinoma (MTC) or Multiple Endocrine Neoplasia syndrome type 2 (MEN2). Your provider will also ask about pregnancy, breastfeeding, pancreatitis history, and other conditions.

Contact your TrimDoc care team, especially for anything severe or persistent. Do not stop or adjust your medication on your own without guidance.

No. TrimDoc provides non-emergency telehealth services. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.

You meet with your provider over secure video at your scheduled appointment time. No office visit or travel is required.

A device with a camera and microphone, a stable internet connection, and a private space to discuss your health history.

Telehealth allows a full clinical evaluation for most patients pursuing medical weight loss, but it has limitations. Your provider will tell you if your situation requires in-person care instead.

Try to reconnect and rejoin the visit. If you're unable to reconnect, contact care@trimdoc.io to reschedule.

When clinically appropriate, TrimDoc providers may prescribe GLP-1 medications such as semaglutide or tirzepatide. Whether medication is prescribed at all, and which one, is a clinical decision made during your evaluation.

If a prescription is issued, it is sent electronically to a licensed pharmacy, which ships or dispenses the medication and bills you directly.

Your provider determines what is clinically appropriate and available for your specific prescription. Discuss your preferences with your provider during your consultation.

Your provider reviews your health history, prior treatment response (if any), and goals, then determines whether semaglutide, tirzepatide, or no medication is appropriate. See how the two compare on the Tirzepatide page.

Click any “Book Your Consultation” button on the site to go directly to Vagaro and choose an available telehealth appointment — no payment required to see availability.

Appointment length can vary depending on your health history and needs. Vagaro will show the scheduled duration when you book.

Yes — manage your appointment through Vagaro, or contact care@trimdoc.io for help.

Follow-up frequency depends on your treatment plan and clinical needs, as determined by your provider.

Availability depends on provider licensure, patient location, and current scheduling capacity. Check Vagaro directly for the most current openings.

The initial consultation is $32, one-time.

The ongoing membership is $74/month, available only after your consultation and clinical approval.

Medication is billed separately and directly by the dispensing pharmacy, typically estimated at $90–$205/month. TrimDoc does not collect or mark up medication costs.

TrimDoc's fees are the $32 consultation and $74/month membership. Medication is a separate, pharmacy-billed cost, not a TrimDoc fee. See the full pricing breakdown.

The $32 consultation fee is paid securely online. Your appointment is held as pending until payment is received. After paying, watch your email for confirmation and next steps.

Yes — Zelle payment to billing@trimdoc.io is accepted as an alternative. Email care@trimdoc.io for instructions.

Email care@trimdoc.io for any billing question.

Consultation payments are processed through a secure, standard online payment provider.

The membership covers follow-up video visits, secure messaging with your care team, dose adjustment and titration support, prescription refill management, and ongoing physician oversight. It does not include medication cost.

Only after your consultation and clinical approval. It is not purchasable directly on the website.

Yes — email care@trimdoc.io to pause or cancel at any time.

No. Medication is always billed separately, directly by the dispensing pharmacy.

All prescribing decisions are made solely at the professional discretion of your licensed treating physician, based on clinical appropriateness, after your evaluation.

No. Completing intake and scheduling a consultation does not guarantee that a prescription will be issued.

If prescribed, your provider sends it electronically to a licensed pharmacy, which then contacts you directly.

You can share your preferences with your provider, but the final prescribing decision is a clinical one, made after reviewing your health history.

Availability depends on provider licensure and your location at the time of your visit. Confirm your specific situation with your care team before booking if you'll be traveling.

Contact care@trimdoc.io to let your care team know. Availability depends on provider licensure and patient location, which may affect your ongoing care.

Discuss shipping questions directly with your dispensing pharmacy once a prescription is issued.

Providers typically recommend pairing medication with attention to nutrition. Your care team can discuss specifics for your situation.

Physical activity is generally considered part of a broader weight management plan. Discuss what's appropriate for you with your provider.

Your provider can discuss nutrition as part of your care — ask about this during your consultation.

GLP-1 injectable medications generally require specific storage conditions. Follow the specific instructions provided with your prescription by your pharmacy. See Semaglutide or Tirzepatide for more detail.

Follow your pharmacy's storage and transport instructions, and ask your care team if you have questions specific to travel.

Contact your pharmacy or your TrimDoc care team before using medication you suspect wasn't stored correctly.

Contact your TrimDoc care team or follow the instructions provided with your specific prescription.

Do not double up on doses without guidance from your provider or pharmacy.

Email care@trimdoc.io or follow the guidance provided with your prescription.

Talk to your provider before stopping medication so they can help you plan for that transition.

Changes in weight and appetite can occur after stopping treatment. Your care team can discuss what to expect for your situation.

Yes — discuss any plan to stop medication with your provider first, rather than stopping on your own.

TrimDoc takes privacy and security seriously and uses safeguards designed to protect personal and health information. We are also reviewing and documenting the privacy and security requirements applicable to each technology provider supporting the service. See the full HIPAA Notice for details.

See the Privacy Policy for a full description of how information is handled, including any third parties involved in care delivery (such as your pharmacy).

TrimDoc takes privacy and security seriously and uses safeguards designed to protect personal and health information. See the Privacy Policy and HIPAA Notice for full detail.

Email care@trimdoc.io to request your records.

For your privacy, do not send private medical information through social media or messaging apps. Use care@trimdoc.io or your secure TrimDoc care channel instead.